ek rummy

ek rummy App support

Contact
+91 1745731544

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ek rummy:

Q1: How to log in after installing the ek rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in without needing a password or email. This convenient method allows for easy access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you receive a weak signal or don't receive the OTP after clicking "send," you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

Uninstall the outdated app from your device to resolve the issue. Download the latest version of the app, which will now allow you to log in and play without any problems. This update should provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The ek rummy:

Q1: What is the minimum withdrawal amount in the ek rummy?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, excluding bonus amounts. This means users can withdraw the money they've earned from playing, but not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the app's generally efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are for gaming purposes only and cannot be withdrawn. Earnings made while playing games using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in your account settings. If your withdrawal request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If the money doesn't appear, you can seek assistance from the care centre.

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